Terms and Conditions

TERMS OF USE AND CONDITIONS

1. Acceptance of Terms

By accessing and using the services of Leben Travels and Tours Nigeria (BN 2662399) ; a subsidary of Leben Africa Limited (RC 7023969) , you agree to comply with and be bound by these terms and conditions. If you do not agree to these terms, please do not use our services.

2. Services

Leben Travels and Tours Nigeria offers travel and tour packages, including flights, accommodations, and excursions. Specific terms and conditions may apply to each service, which will be detailed in the service agreement.

3. Booking and Payment

  • - All bookings are subject to availability.
  • - Prices are subject to change without notice.
  • - Full payment or a deposit is required at the time of booking. The balance must be paid by the specified due date.
  • - Payments can be made via bank transfer, credit card, POS or other payment methods as agreed upon.

4. Cancellations and Modifications

  • - Cancellations or modifications must be requested in writing.
  • - Cancellation charges apply depending on the timing of the cancellation relative to the departure date. The exact charges will be specified in the booking confirmation.
  • - Modifications are subject to availability and may incur additional costs.

5. Travel Documents

  • - It is the traveler's responsibility to ensure they have valid travel documents, including passports, visas, and health certificates.
  • - Leben Travels and Tours Nigeria is not responsible for any issues arising from incorrect or missing documentation.

__________________________________________

6. Travel Insurance

  • - We strongly recommend that travelers purchase travel insurance to cover unforeseen circumstances such as trip cancellations, medical emergencies, and lost luggage.

7. Limitation of Liability

  • - Leben Travels and Tours Nigeria is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
  • - We are not responsible for any delays, cancellations, or disruptions caused by third-party service providers, including airlines, hotels, and transport companies.

8. Privacy Policy

  • - We respect your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard your data.

9. Governing Law

  • - These terms and conditions are governed by the laws of Nigeria. Any disputes arising from these terms will be resolved in the Nigerian courts.

10. Changes to Terms

  • - Leben Travels and Tours Nigeria reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.

_________________

REFUND POLICY

1. Refund Eligibility

  • - Refunds are granted based on the cancellation policy outlined at the time of booking.
  • - Refunds will not be provided for no-shows or cancellations made outside the eligible time frame.

2. Refund Process

  • - To request a refund, contact our customer service team in writing, providing all relevant booking details.
  • - Refunds will be processed within 14 business days of the cancellation confirmation.

3. Non-Refundable Services

  • - Certain services and products, such as special promotions, discounted packages, and non-refundable deposits, are not eligible for refunds.
  • - These terms will be clearly indicated at the time of booking.

4. Partial Refunds

  • - In some cases, partial refunds may be offered for unused services. The amount will be determined based on the specific circumstances and agreements with service providers.

5. Chargebacks

  • - If a chargeback is initiated by the customer without prior consultation with our customer service team, it may result in additional fees and the suspension of services.

Happy Clients

SOURCE: Google reviews

Best travel agency♥️

Timothy DavidGoogle Reviews

Working with the travel company, specifically our travel planner, was fantastic. I truly recommend 👍

ogor HillaryGoogle Review

We highly recommend Leben Travels And Tours.

Study In Scotland TodayGoogle Review